Duration:
15 Modules taught over 31 days @ 4 days per month
1st 3 months:
Personal Effectiveness:
5 Modules:10 days
2nd 3 months:
Interpersonal Effectiveness:
4 Modules:8 days
3rd 3 months:
Organizational Effectiveness:
6 Modules:13 days
Module 6: Communication & Presentation Skills
" Managers who communicate effectively are able to share information, ideas and arguments with a variety of audiences."
- Questionnaire on “Are You Passive, Assertive, or Aggressive?”
- Group Communication Exercises
- Upward Appraisal
- The Language of Persuasion
- Frustration, Clarity, Accuracy
Content:
- Type A, and B Managers
- The Communication Process
- Non-Verbal Communication
- Communication Within Organisations
- Interpersonal Communication
- Barriers to Effective Communication
- The Seven Challenges: Cooperative Communication Skills
- Improving Communication in Organisations
- Developing Assertive Approaches
- The Vital Steps to Effective Presentations
- Dos’ and Dont’s on Delivery